Network Management Practices
CTC utilizes reasonable practices to ensure the security, integrity and performance of its Internet network. These practices include but are not limited to:
1. Congestion Management – CTC has not currently implemented any network congestion management practices related to its customers’ bandwidth use. However, CTC reserves the right to implement such practices in order to deliver the best possible Internet service to its customers and to be able to otherwise reasonably manage its network. In the event such network management practices are implemented, CTC will update this Disclosure Statement.
2. CTC at this time does not limit access or bandwidth to any specific Internet applications in relation to CTC’s network. However, CTC reserves the right to reasonably manage its network and may, in the future, consider such a practice. The implementation of any such application-specific limitation policy will be clearly noted in an update to this Disclosure Statement.
3. CTC has not implemented any rules regarding the attachment of devices to its network. However, CTC, at its sole discretion, may implement such rules in the future, in which case the rules will be disclosed in an update to this Statement.
4. CTC operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers. In addition, CTC may identify spam and prevent its delivery to customer email accounts, detect malicious Internet traffic and prevent the distribution of viruses or other harmful code or content and use other tools and techniques that CTC may be required to implement in order to meet its goal of delivering the best possible broadband Internet experience to all of its customers.
5. Specialized Services – CTC currently does not provide any services that impact its Internet access service in terms of bandwidth or service quality. If, at some point in the future CTC begins providing such services, an update to this Disclosure Statement will be posted.
This Disclosure statement applies only to the network owned by or otherwise under the control of CTC and/or any affiliates. CTC is not making any disclosure of any network management practice that may be employed by other network or service providers who may be involved in the customer’s broadband Internet access service.
Please contact Customer Service at 620-429-3132 if you have any questions or concerns about this Disclosure Statement.
